Its very unusual for it to happen, and if it has, we are very sorry that it happened to your order.
Please login to your account and look for the link "Help Desk", here you can create a ticket and we will process it accordingly.
If you don't want to create a ticket, please send us an eMail by
Clicking Here.
Please add your order# and tell us what item is missing.
If you still have any questions, please feel free to eMail Us
or Call us at 403-764-4590
Please, mind that only logged in users can submit questions
