QUESTIONS AFTER ORDERING

Time in transit is the estimated number of business days from our facility to your provided address. Saturday and Sunday's are not considered business days by our couriers. When estimating the arrival of your order, please consider that our Head Office...

Please try to reach us ASAP by eMailing Us or by Calling us at 403-764-4590, we might be able to cancel the order. You can also login to your account and look...

Orders are charged immediately after you "just" place the order. Credit cards are processed automatically in a "Secure-SSL" environment with the most up-to-date encrption. We at Santa And Me, do not store any Credit Card information.

If ...

During the Christmas season, order processing can take upto 72hrs provided if all information has been received correctly. If for any reason we have a question about your order, or we feel like you have made a typo on your personalization, or we didn...

Our servers are in Montreal, Quebec Canada. The minute you place the order or create your account, it automatically send out an eMail. If you didn't get your order eMail, it is most probably because you have a spam filter set high or you gave us ...

Please try to reach us ASAP by eMailing Us or by Calling us at 403-764-4590, we might be able to fix the issue.

You can...

sorry you should have access to all the ornaments

Please try to reach us ASAP by eMailing Us or by Calling us at 403-764-4590, we might be able to fix...